Usama
Ahmad.

System Administrator

SafeCity PPIC3 Faisalabad · Hired by FWO / One Network

• Manage UIS HCI Virtualization Cluster and H3C HCI GPU Servers for performance and uptime.
• Administer Fusion Model 2000 Server Cabinet and Dahua EVS Storage.
• Lead teams installing and maintaining Video Walls at the OMC Hall.
• Dispatch technical teams for Safe City Edge Site troubleshooting and coordinate NMS monitoring.
• Develop and enforce IT policies and organizational security standards.

IT Systems & Network Administrator

DARVIS Inc · Islamabad

• Led IT operations as the individual IT department representative.
• Handled Linux/Windows troubleshooting, data center deployment, configuration and maintenance.
• Supported application deployment, MDM, software licensing and network administration.
• Managed backups, disaster recovery, patching, compliance, Google Workspace and procurement.

Officer System Administrator — Windows & Linux

Allied Bank Head Office · Lahore

• Managed production Windows and Linux server lifecycle, cloning, handover and decommissioning.
• Supported production deployments, system hardening, vulnerability remediation and health monitoring.
• Performed monthly security patching and deployed security tools and endpoint protection.
• Managed production credentials, application logs and SOP documentation.

IT Helpdesk Engineer

Medcare MSO

• Provided data center, VPS, VPN, CPanel and Microsoft 365 administration.
• Managed Active Directory, email, Slack, help desk and remote support operations.
• Administered web services, LAN/WAN/wireless networks, VoIP and hardware infrastructure.
• Handled server deployment, patching, upgrades, backups and access-control systems.

IT / Network Management & Support

COMSATS University

Android Developer

KPK IT Park, Abbottabad · 2018